Prepared for HIRA Industries
OverviewLive demo
Technical Solution Walkthrough

One platform to run warehouse operations across all six HIRA plants.

An interactive walkthrough of the Warehouse Management System Silwatech has designed for HIRA Industries. It moves through the architecture, integrations, security, delivery plan and cost in the order your engineering team reviews them, with the working product one click away.

Web, Tablet and Handheld appsSAP Integration Suite (BTP)AWS cloud26-week delivery
rHIRA WMS · Control TowerLive
0
Inbound units today
6 plants
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On QC hold
Action needed
0
Dispatched
98.6% on time
Throughput by plantunits / hr
Put-away confirmedLPN 4471-002 → BIN A-14-03
Synced to SAP
SAP BTP · synced
AWS · me-central-1
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01 · Introduction

A warehouse platform, engineered for how HIRA actually operates.

HIRA Industries runs one of the region’s largest insulation and MEP manufacturing operations, with brands such as Aerofoam, Aeroduct and Rubtech produced across more than sixteen facilities worldwide. This programme targets the six UAE plants, replacing manual and disconnected warehouse steps with one scan-driven platform while SAP remains the system of record.

Every stage of the material lifecycle is brought into a single flow: supplier deliveries are received and verified against purchase orders, quality holds are managed, stock is put away by bin, production is issued and received, and finished goods are picked, dispatched and returned. Each movement is tracked by QR and LPN so inventory stays accurate and fully traceable across all six sites.

The result is real-time visibility for managers, guided tasks for supervisors and operators, and clean, reconciled data flowing back to SAP without re-keying.

QR and LPN traceabilitySAP stays system of recordReal-time dashboards
Engagement at a glance
ScopeSix UAE manufacturing plants
ApplicationsWeb portal, supervisor tablet, operator handheld
IntegrationSAP ERP via SAP Integration Suite (BTP), Smarttech GPS
CloudAWS, deployed to the HIRA production account
Delivery26 weeks, hybrid Waterfall and Agile
TeamEleven specialists across engineering, QA and DevOps
Support60 days complimentary, optional 12-month AMC

Delivered by Silwatech

Enterprise software engineering for mission-critical operations, with more than two decades of delivery across the UAE, GCC, Europe and Africa.

ISO 27001ISO 9001
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Projects delivered
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Specialists
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Client retention
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Global delivery locations
Trusted by government and enterprise across the region
Government of SharjahDubai MunicipalityRTADubai ChamberMinistry of TourismALDARSharjah AirportAbu Dhabi CustomsTAQAPUMA EnergyORIXStarbucksSOMPOWasl
02 · Solution Overview

Three surfaces, one system of record.

The platform spans a web portal, a supervisor tablet app and an operator handheld app. All three write to one NestJS backend that stays continuously in step with SAP, so the floor and the ERP never drift apart.

Next.js on desktop

Web Portal

Super Admin, Warehouse Manager and Supervisor

Administration, inventory monitoring, master data, configuration and reporting across every plant.

Organisation-wide dashboards
Master data and user management
Reports, KPIs and audit trails
Label and QR configuration
Flutter on rugged Android tablet

Supervisor Tablet

Supervisor on the floor

Plan, assign, monitor and close warehouse operations, from receiving through dispatch.

Create and assign tasks
Track operator performance
Review and approve completion
GPS and shipment visibility
Flutter on rugged Android handheld

Operator Handheld

Operator executing tasks

Simple, scan-driven execution of assigned work with confirmation at every step.

Guided scan workflows
Put-away, picking, transfers
Inventory counts
Instant task notifications
End-to-end material flow

One continuous, scan-driven lifecycle from the receiving dock to outbound dispatch and returns.

InboundReceive and verify against POs
QualityHold, quarantine, release or reject
Put-awayStore to designated bins
InventoryTrack across zones and bins
ProductionIssue materials, receive finished goods
OutboundPick, dispatch and confirm
ReturnsReceive, restock or route back
Who works where
Super Admin
Web

Manages the WMS across all companies and warehouses.

Warehouse Manager
Web

Oversees operations, inventory and approvals.

Supervisor
Web + Tablet

Creates transactions, assigns and reviews work.

Operator
Handheld

Executes assigned tasks with QR and LPN scanning.

03 · High-Level Modules

Ten operational domains, one coherent system.

Scope is organised into functional domains that map directly to warehouse activity. Select a domain to see what it covers and where it runs.

Inbound Operations

Receive supplier deliveries, verify incoming materials against purchase orders, and handle partial, damaged or excess goods.

Key capabilities
Expected POs and ASN creationLPN generation and label printingPallet scanning and confirmationReceiving history and progress
Available on Web, Tablet, Handheld
04 · Live Demo

See the working product, not just diagrams.

The interactive demo puts the actual interface in front of the team: the web control tower, the supervisor tablet and the operator handheld, driven by realistic warehouse data.

rhira-wms demo

Launch the interactive demo

Opens the clickable prototype in a new tab so the team can move through the real screens at their own pace during the meeting.

Web control towerDashboards, inventory, reporting
Supervisor tabletPlan, assign, review, close
Operator handheldGuided scan workflows
Set the demo link once and this button opens it: edit DEMO_URL in src/data/content.ts.
05 · High-Level Tech Architecture

One request path, from rugged device to SAP.

Everything runs on AWS. Clients reach the platform through CloudFront, WAF, a load balancer and an API gateway, in front of modular NestJS services that own the business logic and talk to PostgreSQL, S3 and the integration layer. Select any component to see its role.

Clients
Edge & Delivery
Application · NestJS
Data
Integrations & Devices

Explore the architecture

Select any component above to see what it does and the technology behind it. The flow reads left to right: client devices, edge and delivery, application services, data stores, and the external systems they integrate with.

Hosted on AWSSAP remains system of recordVPC isolation, WAF and IAM
06 · Frontend Architecture

A fast web portal and two field apps, from one design language.

Next.js powers a server-rendered portal built for speed and secure data access. Flutter powers the tablet and handheld apps from a single codebase, tuned for rugged Android devices and scan-first workflows. Both draw from the same Figma design system, so the platform feels like one product.

Web Portal

Next.js · desktop browsers
Presentation
Server-rendered React pages for dashboards, master data and reporting.
Next.jsReactSSR
Access control
Role-aware routing and guarded views for four distinct roles.
JWTRBAC
Data access
Typed REST clients with caching and optimistic updates.
RESTReact Query
Delivery
Edge caching and asset optimisation for fast first paint at every plant.
CloudFrontSSR

Tablet & Handheld

Flutter · rugged Android
Flutter UI
One codebase rendering native-quality UI on tablets and handhelds.
FlutterDart
Scan and device
Camera and hardware scanner integration for QR and LPN capture.
QR/LPNScanner
Realtime
Live task assignment and status over web sockets.
Socket.IO
Resilience
Scan-first flows that tolerate brief network gaps on the floor.
Offline-tolerant

Built for speed

Server-side rendering and edge delivery keep the portal responsive even over plant networks.

One design system

Shared components and Figma handoff keep web, tablet and handheld visually and behaviourally consistent.

Field-ready

Large targets, minimal steps and scan-driven confirmation designed for gloved, one-hand operation.

07 · Backend Architecture

Modular NestJS services with SAP-safe transactions.

The backend is a modular NestJS application whose modules mirror the warehouse domains. Every stock movement is processed as a consistent, auditable transaction against PostgreSQL, and integration is isolated behind its own layer so SAP and GPS never leak into business code.

Layered by responsibility
API layer
REST endpoints with JWT guards, request validation and role checks.
Domain modules
Warehouse business rules, one module per operational domain.
Data layer
Relational integrity and transactions on Amazon RDS for PostgreSQL.
Integration layer
Adapters for SAP BTP, Smarttech GPS and network printing.
Cross-cutting
Authentication, logging, notifications and monitoring.
Domain modules

Each domain is an isolated NestJS module with its own controllers, services and rules, which keeps the system easy to test, extend and reason about.

AuthMaster DataInboundQualityPut-awayInventoryTransfersProductionOutboundReturnsReportingNotificationsIntegration
Idempotent, auditable transactionsStateless behind the load balancer
08 · Third-Party Integration

Connected to SAP, without becoming SAP.

SAP remains the system of record. The WMS synchronises master data and transactions through SAP Integration Suite (BTP), layers in live GPS tracking from Smarttech, and prints labels directly to network printers. Nothing is re-keyed.

SAP side
SAP ERPSystem of record
SAP Integration SuiteBTP middleware

rHIRA WMS

Master data in, transactions back, continuously reconciled

RESTScheduled + event sync
Operations side
Smarttech GPSVehicle and shipment tracking
Network PrintersLPN, QR and document labels
What synchronises with SAP

Data exchange is grouped into five areas, covering the full inbound to outbound cycle.

Master Data

Products / MaterialsSuppliersCustomersWarehousesStorage LocationsUnits of MeasureBatch / Serial

Inbound

Purchase OrdersGoods Receipt (GRN)Open PO Balance

Production

Production OrdersMaterial ReservationsRaw Material IssueFinished Goods Receipt

Inventory

Stock AvailabilityStock TransfersInventory StatusQC Status

Outbound

Sales OrdersDelivery OrdersShipment ConfirmationCustomer Returns

Integration assumes HIRA provides SAP Integration Suite (BTP) connectivity and that the required SAP business objects are available through standard APIs. Any custom SAP development is assessed during the integration discovery phase.

09 · Security Architecture

Defence in depth, from the edge to the record.

Security is layered rather than bolted on. Network isolation and a firewall sit at the edge, transport is encrypted end to end, the application enforces JWT and role-based access, and the infrastructure runs on least-privilege IAM. Silwatech operates an ISO 27001 certified information security programme.

NetworkPrivate VPC isolation, subnet segmentation and security groups.
Amazon VPCSecurity Groups
EdgeA managed web application firewall filtering hostile traffic before it reaches the app.
AWS WAFCloudFront
TransportEncryption in transit everywhere, with certificates managed by AWS.
TLS / SSLACM
Identity and AccessJWT authentication, role-based access for four roles, account lockout and session control.
JWTRBACLockout
ApplicationInput validation, secure coding practices and continuous security testing.
ValidationSecurity testing
DataEncryption at rest, least-privilege access and automated backups.
RDS / S3 encryptionAWS Backup
ISO 27001 certifiedSecurity testing before go-liveLeast-privilege IAMAutomated backups
10 · Performance Management

Designed to stay fast as volume grows.

Performance is engineered across the whole path: rendering and caching at the front, a load balancer and stateless services in the middle, live sockets for instant updates, and continuous monitoring with load testing before go-live.

Fast dashboards

Server-side rendering and edge caching keep management views quick to load.

< 2s target

Responsive APIs

Stateless services and tuned queries keep interactions snappy under load.

p95 latency target

Real-time updates

Task assignment and alerts push instantly to tablets and handhelds.

Live sockets

Scales on demand

Horizontal scaling behind the load balancer absorbs peak-hour volume.

Elastic
How it holds up

The techniques behind the targets.

Targets above are design goals, confirmed and tuned during the performance and load testing phase, which is a formal deliverable of the project.

Throughput under peak loadunits / hr
Monitoring and alarmsAmazon CloudWatch tracks metrics, logs and alarms so issues surface before users feel them.
Load and peak testingThe system is tested under typical and peak usage, with results captured in a performance and load test report.
Data efficiencyIndexing, connection pooling and query tuning keep PostgreSQL fast as data grows.
Edge deliveryCloudFront serves assets close to each plant, cutting round trips and page weight.
11 · Infrastructure Architecture

AWS foundations, deployed to HIRA’s account.

Production runs in HIRA’s own AWS account, so ownership and data residency stay with the business. Silwatech maintains dedicated development and QA environments throughout delivery. Beneath the applications sit the AWS building blocks for isolation, security, delivery and recovery.

Environment 01

Development

Active build and continuous integration during each sprint.

Silwatech managed
Environment 02

QA / Staging

Controlled pre-production testing and release validation.

Silwatech managed
Environment 03

Production

Multi-AZ, high availability, monitored and backed up.

HIRA AWS account
AWS building blocks
Amazon VPCNetwork isolation
Load BalancerTraffic distribution
API GatewayManaged API entry
RDS PostgreSQLManaged database, Multi-AZ
Amazon S3Object storage
CloudFrontContent delivery
AWS WAFApplication firewall
Certificate ManagerTLS and SSL
AWS IAMAccess management
CloudWatchMonitoring and logs
AWS BackupAutomated backups

HIRA provides the production AWS account, domain and DNS, SSL certificate, SMTP, and backup and disaster-recovery policy, along with recurring cloud costs. Silwatech provides deployment, environment configuration and release support.

12 · Infrastructure Cost Indication

An indicative monthly AWS run rate.

A model to frame budgeting, based on the proposed AWS services in the UAE region. Production runs Multi-AZ for high availability and non-production is lighter. Adjust the workload to see how the run rate moves. Final figures are confirmed during infrastructure sizing.

Production Multi-AZ
Non-production

Development + QA

Silwatech-managed build and test environments
Compute$75
RDS PostgreSQL$150
Load Balancer$20
S3 + CloudFront$25
NAT + VPC$35
CloudWatch + Backup$25
Monthly subtotal$330
Production

HIRA AWS account

High-availability production workload
Compute (NestJS)$190
RDS PostgreSQL$570
Load Balancer$25
Amazon S3$15
CloudFront$30
API Gateway$20
NAT + VPC$70
CloudWatch$25
AWS WAF$20
AWS Backup$20
Data transfer$40
Monthly subtotal$1,025
Indicative combined run rate
$1,355 / month
approx $16,260 per year
Indicative · pending final sizing

USD, UAE region, on-demand pricing. Reserved commitments can reduce production compute and database costs materially.

13 · Project Execution Process

Planned like Waterfall, delivered like Agile.

High-level phases are planned up front for predictability, then execution runs in short sprints with QA built into each one. HIRA sees working software early and often, and change is absorbed without derailing the plan. Select a phase to see its deliverables.

Discovery

Validate business requirements and technical foundations before building.

Deliverables
Requirements SpecificationArchitecture OverviewIntegration PlanRisk & Dependency Log
Inside developmentSprint planBuildQADemoRepeat every sprint
14 · AI-Assisted Delivery

AI accelerates the build. Engineers own the outcome.

Silwatech uses AI across the delivery lifecycle to move faster and hold patterns consistent, with human review, security scanning and IP-safe practices wrapped around everything that ships. It compresses timelines without touching the continuous QA that protects quality.

Scaffolding and boilerplate

NestJS modules, Flutter widgets and Next.js pages generated to the team’s own standards, so engineers start from structure, not a blank file.

Test generation

Draft unit and integration tests produced alongside features, lifting coverage without slowing the sprint.

Code review assist

AI-assisted static analysis flags issues and inconsistencies before they reach human review.

Integration mapping

Faster mapping of SAP business objects and adapter stubs, reviewed and hardened by the integration team.

Documentation

Functional specs, API references and release notes drafted directly from the codebase and kept current.

Requirements to backlog

Discovery notes turned into structured, estimable backlog items for the team to refine.

How we keep it safe
Human review on every changeNo AI-generated code merges without engineer review and approval.
No client data in promptsSecrets and HIRA data are never shared with external AI tools.
Security and licence scanningGenerated code is scanned for vulnerabilities and licence compliance.
Critical logic validatedSAP integration and production logic are always human-verified.
Why it matters for HIRA

Shorter timelines, steadier quality.

Routine work is accelerated so senior engineers spend their time on architecture, integration and the edge cases that actually carry risk. Delivery speeds up while QA stays continuous.

Faster sprintsConsistent patternsQA unchanged
15 · Project Schedule

Twenty-six weeks, five milestones, one go-live.

A hybrid plan with overlapping workstreams and UAT checkpoints along the way. Eleven specialists run requirement analysis, web and tablet development, integration, hardware installation, QA and deployment in parallel wherever it is safe to do so. Hover any bar for its timing.

M#1
M#2
M#3
M#4
M#5
UAT
Go Live
UAT checkpoints
Requirement Analysis
Web Portal Development
Tablet Application
System Integration
Hardware Installation
QA / Testing
DevOps / Deployment
UAT
Go-Live
135791113151719212325
Resource matrix

A dedicated eleven-person team across engineering, design, QA and DevOps.

Project Manager×1
Business Analyst×1
Technical Lead×1
Sr. Backend Developer×2
Sr. Frontend Developer×2
Sr. UI Developer×1
Sr. UI/UX Designer×1
QA Engineer×1
DevOps Engineer×1
11 specialists

Schedule and milestone dates are indicative and refined during the Discovery phase.

16 · Q & A

The questions a technical team tends to ask.

Direct answers to the topics that usually come up in an architecture review. The live discussion goes wherever your team wants to take it.

SAP remains the system of record. Master data and transactions synchronise through SAP Integration Suite (BTP) on a mix of scheduled and event-based flows. The WMS reads what it needs and writes movements back, but it never overrides SAP financial truth.

The scan-first workflows are built to tolerate brief connectivity gaps. Actions queue on the device and confirm on reconnect, and critical confirmations are idempotent, so a retry never double-posts a movement.

The web portal needs server-side rendering, fast first load and a rich admin interface, which is where Next.js is strong. The tablet and handheld apps need native-grade performance on rugged Android from a single codebase, which is where Flutter is strong. A shared design system keeps all three consistent.

JWT authentication with role-based access control for Super Admin, Warehouse Manager, Supervisor and Operator. Accounts lock after repeated failed logins, sessions are managed centrally, and infrastructure access runs on least-privilege IAM under an ISO 27001 programme.

Backend services are stateless and scale horizontally behind the load balancer. PostgreSQL runs Multi-AZ in production, CloudFront serves assets at the edge, and the whole path is validated under typical and peak load before go-live.

Production is deployed to HIRA’s own AWS account, so data ownership and residency stay with the business. Silwatech maintains the development and QA environments and handles deployment and release support.

Integration assumes BTP connectivity and that the listed SAP business objects are reachable through standard APIs. Any custom SAP development or unavailable interface is assessed during the integration discovery phase.

Every AI-assisted change goes through human review, security and licence scanning, and no HIRA data or secrets are shared with external tools. SAP integration and production logic are always human-validated, and continuous QA runs exactly as it would without AI.

Two months of complimentary bug support follow go-live, with monitoring and stabilisation. A separate twelve-month Annual Maintenance Contract is available if HIRA wants ongoing support beyond that.

17 · Future AI Ideas

Where the platform goes once the data is flowing.

Once the core is live and SAP-synced data is stable, the same platform becomes the foundation for AI that removes manual decisions on the floor. These are future ideas, sequenced after go-live and refined with HIRA, not part of the current scope.

Near term
After stabilisation
Warehouse copilotAsk questions in plain language over live data, such as every QC-held pallet in a given plant, and get an answer without building a report.
AI-powered reportingNarrative summaries of KPIs and exceptions, so managers read what changed rather than scanning tables.
Smart notificationsContext-aware alerts that surface what needs attention and quieten what does not.
Mid term
Once patterns are learned
Put-away and slottingBin suggestions that cut operator travel and balance load across zones.
Predictive reorder signalsFlag likely stock-outs early, before they interrupt production or dispatch.
Anomaly detectionCatch inventory variance and shrinkage patterns as they emerge.
Long term
As the data matures
Vision-based QCComputer vision to spot damage and quality issues at receiving.
Predictive ETAGPS and traffic signals to sharpen inbound and outbound arrival estimates.
Voice-directed pickingHands-free workflows and deeper task automation on the floor.

A warehouse platform now, an intelligent one next.

The architecture, data model and integrations in this walkthrough are built so these capabilities can be added without re-platforming.

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